If you are unhappy with your purchase for any reason within the first 180 days of receiving it, you may easily return it to the address provided below. The refund process will begin after we receive your merchandise and after we have approved your request.

You must make a refund request within the first 180 days of receiving your shipment. Please be sure that the box's mailing date is accurate before completing your refund request.

The vendor will be responsible for paying the fees associated with your refund; provenbyexpert.com/sugerbalance does not assume any responsibility in the shipment or refund process.

To return your item, please send your products to the address below:

Address: 19655 E 35th Dr #100, Aurora, CO 80011, USA

Please be advised that the merchant may not cover the price of your return.

Please follow these guidelines to be eligible for a refund:

Step 1: Complete the return and refund form that was enclosed in the box.
Step 2: Return your items to the address shown above.
Step 3: Please give us the time necessary to process your request and get your order. An email containing details about the refund process will be sent to you. Once your request has been approved, you will be given a refund.